Global Professional Services

Maintenance, Mobility, and SAP® EAM expertise you can count on

Sigga experience for successful outcomes​

Your success is our highest priority. We tailor our service packages to fit your unique environment. Sigga SAP and maintenance process experts are available world wide to ensure you not only deploy our software but gain rapid user adoption and scale across your global operations.

Sigga started 20 + years ago as a professional consultant helping asset-intensive enterprises deploy SAP and EAM functionality. With the advent of mobile technology, we embraced the productivity inherent in accessing SAP through a mobile app. And to this day, we support our product installations earning ongoing trust from our global clients.

Professional services designed to fit your needs

The Sigga professional services team partners with you from the software installation through successful deployment and hand-off to the Sigga Support Team for on-going care. Our services are designed around the configuration and design adaption of our solutions for your environment. For EAM Empower™, our mobile maintenance app, the configuration and design phase is a collaborative process leveraging agile software development methodologies.

Pre-project
  • Set requirements
  • Technical plan
  • Overall project plan
Installation
  • Preparation
  • Cloud provisioning
  • Dev, QAS & PRD Deployment
Configuration
  • Sprints
  • Flow configuration
  • Feedback loop
Validation
  • End-to-end tests
  • UAT
  • ‘Go’ decision
Deployment
  • Training
  • Go-live
  • Post-go-live support

Driving Adoption Success

Our professional services don’t end with software deployment. Results come from successful user adoption of new mobile workflows. Our global training and roll-out services are designed to accelerate change management and scale our solutions across your global sites.

Implement mobility through collaborative agile sprints

Sigga EAM Empower, developed on a no-code platform, enables the productivity of cross-business teams who work together to configure and implement software in phases. Each phase is called a sprint. And Sigga is there to lead and work with your team throughout the process. Not only does this result in better software, but it enables your team to continually adapt or build new workflows using the no-code platform after Sigga Professional Services work is done.

Read more about how Sigga makes software configuration fast and easy for both implementation and future changes as needed.

Implement mobility through collaborative agile sprints

Sigga Customer-centered Support

Sigga’s Support Team is ready to assist clients around the globe. We are available 24/7 and offer customer-centered live support based on your choice of support plans. And for Sigga EAM Empower, our support plans are seamlessly complemented by support from our cloud provider.