To achieve digital transformation in industrial maintenance processes, organizations often need to integrate third-partysoftwareinto theirlegacy systems, like SAP EAM. Yet with costly data breaches increasing in both frequency and scope, it can be difficult to entrust third parties with sensitive data.However, bychoosing to work with an ISO 27001compliantEAM solution vendoryou can be assured that the vendor maintains the highest level of security practices and procedures.
Learn why it is crucial to choose an ISO 27001compliantEAM solution vendorfor your business.
>WhyEAM SolutionVendors needISO 27001 Compliance
Data breaches and security incidents are rising in both frequency and costs. According to IBM’s2021 Cost of Data Breach Report, the average cost of a data breach rose from $3.86 million to $4.24 million in 2021. This was the highest average total cost in the report’s 17-year history. Part of the increase was attributable to more people working remotely, with the average costs being $1.07 million higher in data breaches where remote work was a factor.
More and more organizations are turning to innovative technologies to acceleratetheirdigital transformation initiatives. For maintenance teams, this often meansaugmenting their Enterprise Asset Management Software, such as SAP Plant Maintenance, with third-party solutions. Forexample, a mobile maintenance solution can help organizations to replace paper-based work orders and synchronize data with SAP in real-time.
But in an age where costly data breaches are all too common,it can be difficult to place your trust in a thirdparty. Unless, of course, you choose to work with anEAM solution vendorthat maintainscompliance withISO 27001standards.
>WhatisISO 27001 is andWhyis it Important?
TheInternational Organization for Standardization (ISO)is anindependent, non-governmentalinternationalorganizationfounded in 1947 and is headquartered in Geneva, Switzerland.Themembershiporganization includes165nationalstandards bodies fromaround the world.Memberswork together to develop and promote international standardssuch asISO9001, ISO 14001 and ISO 27001that cover a wide range of topics and industries.For example, scientific testing processes, working conditions, and technology.
The widespread adoption of digital technologies has led to anincreasedemphasis onISO technology standards. ISO 27001is the most important of these standards.ISO 27001was originally published by theInternational Electrotechnical Commission (IEC)in 2005 and was revised in 2013.An organization that complies with the 2013 standards maintains acertificate ofcompliance toISO/IEC27001:2013standards.
ISO 27001 provides a framework for how modern organizations should manage their data. Itsets forthan all-encompassing data security framework. ISO 27001 is not limited to one type ofdatait includes standards for everything from customer data to HR data to physical access controls.Thus, an ISO 27001 certification means that data is securely managedthroughout the entire organization.
Moreover, ISO 27001 provides a set of recommended security controls to ensure that information security is part of the Software Development Life Cycle (SDLC).Security controlsare measures that are implemented to minimize security risks to information, computer systems, and other assets. Adopting and implementing ISO 27001 controls into the SDLCmeans the vendor issystematically and continuously maintaining high-securitypractices in the process ofdevelopment oftheirEAM software.
>ISO 27001 Certification Bodies
ISO is responsible for developing international standards. But the organization does not issue certifications. Rather, an accrediting body in each member country conducts an independent audit and issues acertificateof adherence to ISO 27001 standardsto organizations pursuing proof of adherence to the standards. For example,IQNetis an international networkof certifyingorganizations.
>What Does it Take to BecomeISO 27001Compliant?
The ISO 27001 certification process is extensive. For many organizations, it can take a year or more to becomecompliant.The process involves a series of steps:
- Defining the scope. This involvesdefining the scope of the project and ensuring that the organization’sInformation Security Management System (ISMS)is aligned withtheoverall business strategy.
- Performing a risk assessment.Thisinvolves identifying existing threats and risks and building a security roadmap to remedy them.
- Designing and implementing controls.Based on the roadmap,stakeholders choose which security controls to implement to mitigate the security risks. This process involves extensive documentation of controls that will be implemented as well as documenting animplementation program.
- Training and implementation.All employees receive extensive training on the ISO 27001 process and the roles that theywillplay in the new security framework.
- Documentation. Documentation is an integral part of the certification process. This includes developing and maintaining policies, standards, and procedures to ensure that the organization adheres to the requirements of ISO 27001.
- Internal and final audits. The organization conducts test audits to ensure ISO 27001 compliance in preparation for the final audit. An independent auditor conducts a final audit, and an ISO 27001 certification is issued by the relevant accreditation body.The certification must be renewedevery three yearswith annual follow-up audits.
Reasons to Choose an ISO 27001CompliantEAM Solution Vendor
Costly data breaches combined with increasingsecuritythreatshave made choosing the right vendor more important than ever.There are many factors to consider whenselecting a vendor for your mobile maintenance software. But by choosing one that iscertified toISO 27001standards, you can be assured of the following:
>The EAM Solution Vendor Places anEmphasis on Security
Integrating an automation solution such asamobile maintenanceinterface toSAP Plant Maintenance can transform your maintenance processes. Yet your Enterprise Asset Management Software contains sensitive information. When choosing a technology partner, it is crucial to select a provider thathas implemented well-defined processes,procedures andmaintains an Information Security Management System for their business operations anddevelopment oftheirEAM softwareincluding:
- Research and development processes
- Technological infrastructure
- Product support
- Preservation of continuity
- Resolution of failures and incidents
Certification toISO 27001 means that the provider has received an attestation from an accredited and independent party that its systems and security procedures satisfythese stringentstandards.
>The Vendor isCommitted to Continuous Improvement
Becoming ISO 27001 compliant is a time-consuming process that requires a significant investment of resources. A vendor that has completed the process is committed to maintainingtheirsecurity controls.Andsince the vendor is audited annually, they arecontinually updating theirsecurity controlsto protect from the latest security threats.You can trust thatthe vendor isdedicatedin their processestokeeping your systems and data secured.
>The Vendor is Compliantto PrivacyRequirements
ISO 27001 demonstrates that an organization has implemented extensive risk management and preventative measures to protect the organization and its customers from data breaches.Implementing the standard helps organizations to meetmany ofthe information security requirements of key privacy laws such as the EU’s General Data Protection Regulation (GDPR).
>About Us
We area leadingSAP-certifiedEAM solution providerwho is committed totheindustry’s highest level of security practices. As such, wearededicated tothe securitycontrolsto sustainourcertification to ISO/IEC 27001:2013 standards.
With 20 years of experienceof working withEnterprise organizations, we areproud to be one of the few SAP-certified andISO 27001 compliant vendorsin the EAM solutionmarket.Wefollow secure practices throughout theSDLCto provideMobile EAM,Planning and Scheduling, andMobileWarehouse& Inventorysoftwarefor SAP EAM.
We have earned the trust of countlessenterpriseorganizations located around the worldtotransformtheirmaintenance and warehouse processes while maintaining the security oftheirdata.We can do the same for you.
>Learn more>about us and our security commitment.